Where do you ship?
We ship to the UK and Europe.
How much is delivery in the UK?
Standard Delivery is completely free! if you are in a hurry you have the option to upgrade your delivery to 1st class signed at checkout for an additional fee of £1.50.
When can I expect my delivery?
Standard Delivery time is 2- 5 days within the UK. 1 st class signed is next working day.
Refund & Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Postage to be paid by yourself.
To complete your return, we require a receipt or proof of purchase.
Please send your return to Purpose Foods Ltd, Unit 1, Ashby Road, Towcester, Northamptonshire, NN126PG
and notify us via email: email@example.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Without a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.